How to fix login issues on Workway?

Written By Karol (Super Administrator)

Updated at November 21st, 2024

If you find yourself redirected back to the login page instead of accessing the Workway homepage after entering your correct login credentials, follow these steps to resolve the issue:

1. Verify the Login Page URL

Ensure that you are using the correct URL to access the Workway platform. The correct login page URL is:

User app 👉 workway.mindvalley.com

Admin panel 👉 workway-admin.mindvalley.com
 

2. Clear Your Browser Cache and Cookies

Sometimes, cached data or cookies can cause login issues. Clear your browser cache and cookies, then try logging in again.

3. Check Your Browser

Ensure your browser is updated to the latest version. Try using an alternative browser if the issue persists.

4. Network Issues

Ensure your internet connection is stable. If you are on a restricted network (e.g., a corporate or public Wi-Fi), try switching to another network.